Bijoy7 Privacy Policy — How We Protect Your Information

1 Introduction & Scope

Bijoy7 (referred to as "we" or "the platform") places the highest importance on the privacy of personal data belonging to users in Bangladesh. This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep your data safe.

This policy applies to the bijoy7 website, mobile version, and all associated services. By using bijoy7, you consent to this Privacy Policy.

2 What Information We Collect

Bijoy7 may collect your information in several ways. The categories of data collected are outlined below.

Information provided directly:

• Information provided at registration: name, date of birth, mobile number, and email address.
• ID information and selfie submitted for KYC verification.
• The mobile banking number provided at the time of payment.
• Information provided when contacting our support team.

Automatically collected information:

• Device Information: IP address, browser type, operating system.
• Usage data: pages visited, login times, and games played.
• Transaction records: deposit, withdrawal, and betting history.
• Information collected through cookies and similar tracking technologies.

3 How Your Information Is Used

Bijoy7 uses the data it collects for specific purposes only. Your information is never used for anything unrelated to those purposes.

• For account creation and management — from registration through every subsequent login.
• To process payments — ensuring deposits and withdrawals are completed securely.
• For KYC verification — to confirm the identity of every member.
• For customer service purposes — to respond to your questions and resolve any issues you may have.
• To prevent fraud and money laundering — ensuring the security of the platform.
• To meet legal obligations — ensuring compliance with applicable regulations.
• To improve our services — helping us understand which features are used most.
• To keep you informed about bijoy7's own promotions and offers — only with your consent.

4 Sharing Information with Third Parties

Bijoy7 may share your information with third parties in limited and specific circumstances. Your data is never sold under any circumstances.

• Payment Provider: Only the information necessary to process transactions is shared with bKash, Nagad, or Rocket. This sharing is limited strictly to the scope of each transaction.
• Technology Partner: Server hosting, software, and security service providers may access a limited amount of data, but they are contractually bound to comply with our privacy policy.
• Law Enforcement: Under a court order or in response to a lawful legal request, bijoy7 may be required to provide information to the relevant authorities.
• KYC Verification Services: Trusted third-party services may be used for identity verification. These providers comply with international data protection standards.

5 Cookies & Tracking Technologies

The bijoy7 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve the functionality of the website.

Types of cookies used on bijoy7:

• Essential Cookies: Required to maintain login sessions and ensure site security. The site cannot function properly without these cookies.
• Functional Cookies: Remembers your preferences — such as language settings or the last page you visited.
• Analytics Cookies: To understand how many users visit each page. This data is not personally identifiable.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the site.

6 Data Security Measures

Bijoy7 has put in place a range of technical and organisational measures to keep your data secure.

• 256-bit TLS/SSL encryption is used for all data transmissions.
• Sensitive data such as passwords is secured using the bcrypt hashing algorithm.
• 24/7 security monitoring is active across all server systems.
• Suspicious login attempts are automatically blocked.
• Bijoy7 staff can only access information that is necessary for their specific role.
• Regular security audits are conducted by independent third-party experts.
• Data backups are stored in a secure, encrypted infrastructure.

7 Your Data Rights

As a bijoy7 member, you have important rights over your own personal data. Contact our support team to exercise any of these rights.

• Right of Access: You have the right to request details about what information bijoy7 holds about you.
• Right to Rectification: You may request that any inaccurate or outdated information be corrected.
• Right to Erasure: You can request that your data be deleted under certain circumstances.
• Right to Object to Processing: You have the option to opt out of marketing communications at any time.
• Right to Data Portability: You may request a copy of your information in a specified format.

8 Children's Privacy

Bijoy7's services are intended strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

• Age is verified at registration, and anyone under 18 is not accepted.
• If there is any doubt, bijoy7 verifies age by requesting a valid identity document.
• If we become aware that data has been collected from a minor, it will be deleted immediately and the account will be closed.

If you suspect a minor is using bijoy7, parents or guardians should contact us at support@bijoy7.best.

9 Data Retention Period

Bijoy7 does not retain your data longer than necessary. How long we keep it depends on the type of information and the purpose for which it was collected.

• Account activity data — retained for the full duration the account remains active.
• Transaction records — retained for up to 5 years after account closure (as required by law).
• KYC documents — up to 5 years from the date of verification.
• Customer service communications — for up to 2 years.
• Log files and technical data — retained for up to 1 year.

No data is retained beyond the timeframes stated above once an account is closed.

10 Privacy Policy Updates

Bijoy7 may update this Privacy Policy from time to time. Members will be notified before any significant changes take effect.

• Whenever the policy is updated, the "Last Updated" date at the top of the page will reflect the change.
• Members will be notified of significant changes via email or in-app notification.
• Continued use of bijoy7 following any changes will be considered acceptance of the updated policy.

11 Contact & Inquiries

If you have any questions or concerns about this Privacy Policy, please get in touch with us.

• Email: support@bijoy7.best
• Live Chat: Click the chat button at the bottom right of the site.
• Average response time: 2 minutes (live chat) or within 24 hours (email).